- SPCF
- CLD251x
- Self-Paced
Engage the Problems Head-On
IT support are the go to persons when a customer's experience goes awry.
This track will teach students to engage customers with a wide range of skills to diagnose, troubleshoot and provide solutions to product issues.
Professional Program: IT Support Track
11
Required Courses
8 - 16
Hours Per Course
11
Skills to Learn
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LEARN MORESPCF CLD252x IT Support: Communication
- Self-Paced
- SPCF
- CLD252x
- Self-Paced
-
LEARN MORESPCF CLD253x IT Support: Troubleshooting
- Self-Paced
- SPCF
- CLD253x
- Self-Paced
-
LEARN MORESPCF CLD254x IT Support: Documentation
- Self-Paced
- SPCF
- CLD254x
- Self-Paced
-
LEARN MORESPCF CLD255x Windows Support Essentials: Installation
- Self-Paced
- SPCF
- CLD255x
- Self-Paced
-
LEARN MORESPCF CLD256x Windows Support Essentials: Maintenance
- Self-Paced
- SPCF
- CLD256x
- Self-Paced
-
LEARN MORESPCF CLD257x Windows Support Essentials: Configuration
- Self-Paced
- SPCF
- CLD257x
- Self-Paced
-
LEARN MORESPCF CLD260x IT Support: Networking Essentials
- Self-Paced
- SPCF
- CLD260x
- Self-Paced
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LEARN MORESPCF CLD261x Microsoft Office Fundamentals: Outlook, Word, and Excel
- Self-Paced
- SPCF
- CLD261x
- Self-Paced
-
LEARN MORESPCF CLD262x IT Support: Troubleshooting Microsoft Office
- Self-Paced
- SPCF
- CLD262x
- Self-Paced
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LEARN MORESPCF CLD263x IT Support: Cloud Fundamentals
- Self-Paced
- SPCF
- CLD263x
- Self-Paced